1. Order Processing Time

  • All our products are made-to-order, and production begins only after payment is confirmed.
  • Standard production time: 5 to 7 business days, depending on product type and order volume.
  • Orders placed on weekends or public holidays will be processed the next working day.

2. Shipping & Delivery Time

  • Once produced, your order will be delivered via a reliable third-party courier service.
  • Estimated delivery time:
    • Metro Cities: Your order will be delivered within 3–5 business days
    • Other Areas: Your order will be delivered in 5–8 business days
    • Remote Locations: May take longer depending on accessibility

Note: Delivery timelines are estimates and may vary due to external factors such as weather, strikes, or courier delays.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout based on your delivery location and product selection.
  • Occasionally, we may offer free shipping on selected products or during promotional campaigns.

4. Tracking Your Order

  • Once your order is dispatched, you will receive a tracking link via email or SMS.
  • You can use this link to monitor your shipment’s progress in real time.

5. Courier Delays & Liability

  • Printnix.com will not be responsible for any kind of delays, damages, or losses caused by courier or transportation services.
  • If your order is delayed or lost by the courier, please contact the courier company using your tracking information. We can assist with follow-up if necessary but are not liable for their service failures.

6. Incorrect Address or Non-Delivery

  • Please ensure your shipping address and contact number are accurate at the time of placing the order.
  • Printnix will not be liable for delivery issues arising from incorrect or incomplete addresses.
  • If a package is returned to us due to an incorrect address or failed delivery attempts, additional charges may apply for re-shipping.

7. International Shipping

  • Currently, we only ship within India. International shipping will be announced once available.

8. Need Help?

For any questions regarding your shipment, please contact us at:

📧 support@printnix.com
🌐 www.printnix.com

Thank you for choosing Printnix – Custom Prints, Made with Care.

Let me know if you’d like to localize this for COD (Cash on Delivery), shipping partners (like Blue Dart, Delhivery, etc.), or add international shipping info in the future.